TruePrivacy + Zoho CRM
Manage personal data in Zoho CRM and automate compliance workflows.
Overview
Zoho CRM stores contacts, leads, accounts, and deal data for millions of businesses. TruePrivacy connects via OAuth 2.0 to discover personal data across standard and custom Zoho modules, add those data flows to your compliance inventory, and automate fulfillment of data subject requests.
The integration is particularly valuable for teams using the broader Zoho One suite, as TruePrivacy can correlate contact data across Zoho CRM, Zoho Desk, and Zoho Campaigns to provide a complete picture of where a data subject's information lives.
What TruePrivacy can do
Data types accessed
- •Contacts
- •Leads
- •Accounts
- •Deals
- •Activities
- •Custom modules
DSR capabilities
- Delete lead and contact records
- Export contact data as CSV or JSON
- Anonymise personal fields in contact records
- Update communication consent flags
How it works
- 1
Authorize TruePrivacy via Zoho's OAuth 2.0 flow, selecting the Zoho CRM scopes required for your compliance programme.
- 2
TruePrivacy scans Leads, Contacts, Accounts, Deals, and custom modules for personal data fields, classifying them by data category.
- 3
DSR requests are matched against Zoho CRM records by email address, phone number, or custom identifiers you configure.
- 4
Deletion and export actions are executed via Zoho CRM's API, with completion status logged in TruePrivacy's audit trail.
Frequently asked questions
TruePrivacy requests ZohoCRM.modules.READ for discovery and ZohoCRM.modules.ALL if you want automated deletion. We use the minimum scopes necessary and document each scope's purpose during the authorization flow.
Yes. TruePrivacy discovers all custom modules configured in your Zoho CRM and includes them in the personal data scan. Any module containing fields that match personal data patterns is added to your data inventory automatically.
TruePrivacy has separate connectors for Zoho CRM and other Zoho products. If you use Zoho Desk, you can also connect that separately. Cross-Zoho DSR orchestration is supported — a single deletion request can trigger actions across multiple Zoho products simultaneously.
Connect TruePrivacy to Zoho CRM today
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